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ac80 takes your account data seriously. This policy explains what we collect when you use our platform, how we store it, and the choices available to you — covering your account, wallet activity through bKash or Nagad, and your use of our site, subject to your local law and eligible regions.
When you open an account with us, we collect the information you provide at registration — your name, contact details and any payment identifiers associated with methods like bKash, Nagad, Rocket or Bank Transfer. We also collect technical data: device type, browser session details, pages visited and the actions you take inside your account. This data lets us operate your account correctly, process wallet requests and respond to support queries you raise through our published contact routes. We do not sell your personal data to third parties for their own marketing. Where we share data — for example, with payment processors handling a bKash or Nagad transaction — it is strictly for the purpose of completing that transaction or maintaining account security. Data is retained for as long as your account remains active and for any period required by applicable rules in the regions where access is permitted. When your account is closed, we follow a defined retention schedule before deletion. You can ask us what data we hold, request a correction, or raise a concern at any time through the support routes shown on this site. Access to this platform and all related data rights depend on your local law and eligible regions.
Transaction identifiers linked to bKash wallet activity are processed only to complete your deposit or withdrawal request. We do not store full bKash credentials beyond what the transaction requires.
Nagad payment data follows the same handling rules as bKash. We share only the minimum required detail with the payment processor and do not use it for any other purpose.
Where Rocket is used for account transactions, the same data-minimisation approach applies. Your wallet reference is retained only for transaction record and dispute resolution purposes.
Bank Transfer details provided for account funding are held securely and referenced only when reconciling your account ledger or responding to a transaction query you raise with support.
This policy applies specifically to data ac80 collects and processes through this site and your account. It does not extend to third-party services you may reach from links on this site, nor to the internal policies of payment processors. Understanding the boundary helps you know exactly what rights you hold with us versus rights you hold with an external service.
All data you enter when creating or updating your account on ac80 falls within this policy. This includes login credentials, contact information and any verification documents we request to confirm eligibility.
Transaction records tied to your ac80 account wallet — including bKash, Nagad, Rocket and Bank Transfer activity — are covered here for the period we hold them. The payment provider's own policy governs data on their side.
Pages you visit, sessions you open and actions you take inside the ac80 platform are logged as part of normal site operation. This data is covered by this policy and used only for account management and security.
Links to external sites, game studios or payment processors operate under their own privacy terms. Once you leave the ac80 domain, this policy no longer applies and you should review the relevant third-party terms directly.
You have real, actionable options when it comes to the data we hold on your account. The most direct starting point is your account settings page, where you can review the profile information currently on record and correct anything that is inaccurate — your contact details, for example, or the payment method linked to your wallet. If something cannot be changed through the account interface, raise it with our support team through the contact routes published on this site and we will handle the correction from our side. You can ask us to confirm what personal data we hold and why we hold it. Submit that request through the support contact route and we will respond with the relevant details. If you believe data is being held incorrectly or beyond the period we need it, you can ask us to review the retention. Where your local law and eligible region rules give you further rights — such as a right to object to certain processing — those apply on top of what this policy describes. We will not penalise you for exercising any of these rights.
Open your account page and check the profile section for the data currently saved. Your transaction history is visible in the wallet tab and covers bKash, Nagad, Rocket and Bank Transfer records tied to your account.
Edit your contact information directly in account settings where the field is editable. For fields locked for security reasons, contact support with the correction you need and we will update it after verifying your identity.
Send a data query through our published support route. State clearly what information you want to confirm or dispute. We will respond with the data we hold and the reason we hold it.
If you close your account and want to ask about data deletion, contact us through the support route shown on this site. Removal is subject to any retention period required by applicable rules in your eligible region.
Questions about this privacy policy, your data or your rights under it can be directed to us through the contact routes we publish on this site. We aim to respond to data queries through the same channels we use for account support. Use the most convenient route for you and include your registered account details so we can locate your record promptly.
Open the live chat widget on the ac80 site to ask a privacy question or raise a data concern in real time. Have your account email or registered mobile number ready so our team can pull up your record.
Send your privacy query to the email address shown in the Contact section of this site. Include your account username and a clear description of the data question or correction request you want us to handle.
The help centre linked from your account dashboard covers common data and privacy questions. Start there for self-service answers before escalating to a direct contact route if your question needs a personal response.
We apply standard security measures to your account data — access controls, encrypted connections for data in transit and storage practices designed to limit exposure. Our approach to cookies is that we use them to keep your session active, remember your account preferences and understand how the site is being used so we can maintain it correctly. You can manage cookie preferences through your browser settings; note that disabling certain cookies may affect how your account session works.
We keep your account data for as long as your account is active and for any period required after closure under applicable rules. Once that period passes, data is deleted or anonymised according to our internal schedule.
Cookies on ac80 serve session management, account preferences and site analytics only. We do not use cookies to build advertising profiles or share browsing data with ad networks outside our platform.
Your account login is protected by the credentials you set at registration. If you suspect unauthorised access, use the password reset flow shown on the login page immediately and then contact support through a published channel.
When we update this privacy policy, we post the revised version on this page. Continued use of your account after a posted update means you have seen the revised terms. Check this page periodically if you want to stay current.
These are the questions we hear most often about how ac80 handles account data, cookies and your rights under this policy. If your question is not covered here, reach us through the support contact routes shown on this site.
We collect your name, contact details and any information required to verify your account eligibility. When you add a payment method — bKash, Nagad, Rocket or Bank Transfer — we also collect the transaction identifiers needed to process your wallet requests. Only what is necessary for account operation is collected.
We share data only where it is necessary — for example, with payment processors handling a bKash or Nagad transaction, or with service providers that help us run the platform. We do not sell your data. Any third party we work with is required to handle your data in a way consistent with this policy.
Your data is held for as long as your account remains active. After account closure, we retain data for any period required by applicable rules in your eligible region. Once that retention period ends, data is deleted or anonymised. You can ask us about the specific period that applies to your account by contacting support.
Open your account settings page and edit the fields that are available for self-service updates. For details that cannot be changed through the interface — such as your registered mobile number — contact our support team through the published route and we will update the record after confirming your identity.
You can ask us to confirm what data we hold, request a correction, ask about retention and, where your local law allows, object to certain processing. These rights apply subject to your local law and eligible region. Contact us through the support route on this site to exercise any of them. We will not restrict your account for making a reasonable data request.
We use cookies to keep your session active, save account preferences and measure how the site is used. You can adjust cookie settings through your browser. Turning off certain cookies may affect your session — for example, you may need to log in again more often. We do not use cookies to build advertising profiles or pass browsing data to ad networks.