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These terms set out the rules that govern your ac80 account — from how you open it and fund it with bKash, Nagad or Rocket, to how we handle disputes and close accounts. Access to ac80 depends on your local law and the eligible regions we serve; if you are unsure whether access is permitted where you are, check your local regulations before continuing.
When you open an account with ac80 and use it to fund a wallet — whether through bKash, Nagad, Rocket or Bank Transfer — you enter into a binding agreement with us under these terms. We do not charge you for reading or accepting these terms, and we aim to keep them written in plain language so you can act on what they say without needing a lawyer. These terms apply each time you log in, place a transaction, open a game lobby or contact our support team. They are not static: when we update them, we will notify you through the account notification channel visible after login. Continued use of your account after an update takes effect means you accept the revised terms. Access to ac80 is subject to your local law and the eligible regions we operate in. We do not make representations about the lawfulness of access from regions we have not verified. If local law restricts your access, it is your responsibility to comply. Our wallet features — including bKash and Nagad transactions — are available only in regions where those payment rails are supported and where our service is permitted. We will not process a transaction we have reason to believe falls outside those boundaries.
Understanding exactly what these terms govern — and what they do not — saves you from confusion when a question comes up. Four distinct areas are defined below. Each one has a clear boundary so you know where our responsibility starts and where a third party's begins.
These terms cover how you create, maintain and close your ac80 account. This includes login credentials, session security and the actions you are permitted to take while signed in. Sharing account access or creating duplicate accounts falls outside what we allow.
Deposits and withdrawals made through bKash, Nagad, Rocket or Bank Transfer are governed by these terms. Transaction limits, currency handling and dispute steps are all defined here. We do not control third-party wallet processing times — those are set by the payment provider.
Game content, odds displays, promotional notices and support articles published on ac80 fall within scope. You may read and use this content for personal account purposes. You may not copy, redistribute or commercially exploit any content without written permission from us.
Studio content from providers such as Joker, Habanero, JDB and Microgaming is delivered under their own terms. We are not liable for interruptions or changes to third-party game feeds. Our terms define your rights against ac80, not against those studios.
These terms are not only obligations — they also describe what you can request and how. You have the right to review your transaction history at any time by opening the wallet section of your signed-in account. Every deposit and withdrawal processed through bKash, Nagad, Rocket or Bank Transfer is recorded there with a timestamp and a reference number you can quote when raising a question. If any account detail — your registered mobile number, wallet address or contact information — is incorrect, you can update it through the account settings page without contacting support first. For changes that require identity verification, the instructions shown in the settings panel will tell you which documents to submit. We do not accept verbal corrections; all changes must go through the on-screen fields. When something is unclear or you believe an error has occurred, you have the right to raise it with our support team. The process is described in the support section of this page. We will acknowledge your query and provide a traceable response.
Open the wallet section after login to see a full history of deposits and withdrawals, including bKash and Nagad entries. Each record carries a reference number you can use when contacting support about a specific transaction.
Update your registered contact information directly in account settings. For changes tied to identity verification, follow the on-screen document submission steps. We cannot process corrections made outside those fields.
If a term is unclear or you believe it has been applied incorrectly to your account, contact our support team using the routes listed on this page. Include your account reference and the specific term you are asking about.
You may close your account at any time by submitting a request through the support channel. Any remaining wallet balance must be withdrawn before closure. We will confirm closure in writing once the process is complete.
Have a question about how a specific term applies to your account or transaction? Use the contact routes below — each one connects you to the team that handles policy and account queries for ac80. Quote your account reference number in every message so we can pull up your record without delay.
Open the chat icon from your signed-in account page to reach us directly. Use this route for questions about a specific transaction or term that needs a quick answer.
Send a written query to the support email address listed in the Help section of your account. Email is the right route for detailed policy questions or formal requests such as account closure.
The Help section inside your account contains published answers to common terms questions, including wallet eligibility and account closure steps. Check there first before raising a ticket.
We hold account data only for as long as it is needed to operate your account and meet our legal obligations in the eligible regions we serve. What we collect, how long we keep it, and who can see it are all set out in our Privacy Policy, which forms part of these terms. You can request a copy of the data we hold on your account at any time by contacting support.
We keep account records — including wallet transaction logs for bKash, Nagad and Rocket — for the period required by applicable rules in the regions we operate. Once that period ends, we delete or anonymise the data. You may request the specific retention period that applies to your account.
We use session cookies to keep you signed in and to remember your lobby position. We also use analytics cookies to understand how the account flow is used. You can manage cookie preferences from your browser settings at any time; blocking functional cookies may affect account navigation.
Your account is protected by the login credentials you set. We do not store plain-text passwords. If you believe your account has been accessed without your permission, contact support immediately using live chat and we will lock the account while we investigate.
If you want to correct data, withdraw a consent or request account deletion, submit the request through the email support route. We will confirm receipt and tell you the steps involved. We aim to handle all data-related requests in line with the rules of the eligible regions we serve.
The questions below cover what we hear most often from account holders about how these terms apply to their account, wallet and support interactions.
Access depends on your local law and the eligible regions ac80 operates in. If local law in your region permits access, these terms apply in full from the moment you create an account. If you are unsure, check your local regulations before opening an account.
We will notify you through the account notification channel visible after login. The update date is shown at the top of the terms page. Continuing to use your account after the effective date means you accept the updated terms. You may close your account before that date if you do not agree.
Yes. Any deposit or withdrawal you make through bKash, Nagad, Rocket or Bank Transfer is recorded in your wallet history and governed by these terms. The actual processing of the payment is handled by the payment provider under their own rules, which run alongside ours.
Open the wallet section of your signed-in account, locate the transaction by its reference number and date, then contact support via live chat or email with that reference. Include a short description of why you believe it is incorrect. We will investigate and respond with a traceable answer.
No. These terms prohibit account sharing. Each account must belong to one individual and be registered with that person's own contact details and wallet information. Accounts found to be shared may be suspended while we investigate and the balance may be held pending review.
Send a written request to the support email address shown in the Help section of your account. State clearly that you are requesting data deletion. We will confirm receipt, tell you the steps involved and handle the request in line with the rules of the eligible regions we serve.